WordPress Plugin and Client Support

Support options for 23Systems free plugins and 23Systems sites and services

Website and Service Support

If you are a client of 23Systems we offer full support for all sites, hosting and services we offer. You may place a service request on the Website and Service Support request page or you may call 512.537.2301.

Please see our services page for a list of the different services we provide to clients.  Our support extends to any of those services we have implemented for you.  All services come with a specific service level, response time and level of effort and we strive to meet those as well as possible.  However, there are times when we are unable to contact you as quickly as possible and we thank you for your patience.

If you are not a client but are looking for support or help with a project or technology please take a look at, and fill out our questionnaire or call, 512.537.2301 to see if we are able to assist you.

Support for 23Systems Free WordPress Plugins

23Systems has created a number of free WordPress plugins and we offer limited support for our free WordPress plugins via our forums.  It would also be a good idea to read the FAQs (Lightbox Plus FAQ, Facelift Image Replacement FAQ, Actionable FAQ) to see if you question is answered there. For more in-depth support or if you need extra help with one of our plugins you may place a service request using the form on the Plugin Support page.

23Systems does not offer phone support for any of our plugs unless you are an existing client.  If you would like phone support please fill out the form on the Plugin Support page and request phone support.  Once we receive the support request we can contact you with rates and information.

If you would like to show your support for our free WordPress plugins please consider a donation.